All Systems Operational
Uptime over the past 90 days. View historical uptime.
Order API Operational
90 days ago
99.88 % uptime
Today
Courier API ? Operational
90 days ago
99.88 % uptime
Today
Courier Company API ? Operational
90 days ago
99.88 % uptime
Today
Web dashboards Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Partial service distruption
Resolved - Cloud provider resolved the issue
Oct 9, 19:02 CEST
Update - Cloud provider is still looking for a source of the issue
Oct 9, 18:24 CEST
Investigating - Part of the requests do not reach tiramizoo application. The issue seems to be similar to yesterday's issue with Heroku Cloud infrastructure.
Oct 9, 15:04 CEST
Partial service distruption
Resolved - The application is fully recovered.
Oct 9, 00:20 CEST
Update - Starting at 4:27 PM UTC on October 8th, 2024, users experienced increased error rates and latencies on requests send to tiramizoo system hosted on Heroku cloud platform in the EU Region. The cloud provider’s engineers investigated and mitigated the impact at 9:52 PM UTC on October 8th, 2024. Application was fully recovered by 10:10 PM UTC.
Oct 9, 00:15 CEST
Investigating - Approximately 50% of application requests are experiencing timeouts, resulting in partial service disruption for users. This issue affects all API endpoints, impacting data retrieval and overall service responsiveness.

The cloud provider hosting our infrastructure has reported an issue affecting the network latency in one of EU availability zones. This issue is causing intermittent connectivity problems, leading to elevated response times and request timeouts.

Current Status: The cloud provider is actively investigating and working towards resolving the problem. We are closely monitoring the situation and will provide updates as they become available.
Oct 8, 18:40 CEST
Oct 8, 2024
← Incident History Powered by Atlassian Statuspage